Frequently Asked Questions
Everything you need to know about your FLEXICO timepiece experience.
What materials are used in FLEXICO watches?
Every FLEXICO timepiece is crafted from high-grade 316L stainless steel, featuring scratch-resistant sapphire crystal glass and genuine Italian leather or premium mesh straps.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and local customs processing.
Are FLEXICO watches water-resistant?
Yes, our watches have a water resistance rating of 5ATM, meaning they can withstand splashes, rain, and brief immersion in water, though we recommend avoiding hot showers or diving.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the watch in its original, unworn condition for a full refund.
Do the watches come with a warranty?
Absolutely. All FLEXICO watches include a 24-month limited warranty that covers manufacturing defects and movement issues from the date of purchase.
How do I adjust my mesh strap?
Adjusting your mesh strap is easy. Use the small tool included in your packaging to flip the clasp open, slide it to your desired position, and snap it back into place.