Returns & Exchanges

At FLEXICO Watches, we want you to be completely satisfied with your purchase. If your timepiece doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the item you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Carefully place the watch in its original presentation box, ensuring all protective films, manuals, and warranty cards are included to avoid restocking fees.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, making sure to keep a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the watch, your refund will be processed back to your original payment method within 5-7 business days.